Terms & Conditions

The following terms shall have the meanings assigned to them unless otherwise stated:

• Charges: All fees invoiced by Qrossr in consideration for the Services.
• Applicable Laws: Any laws, rules, regulations, guidelines, or policies applicable to the agreement.
• Content: Any material sent by the Client through Qrossr’s platforms and services, including but not limited to SMS and WhatsApp messages.
• Client: The legal entity entering into this agreement with Qrossr.
• Subcontractors: Third-party contractors, vendors, or consultants engaged by the Client.
• Party / Parties: Refers individually to the Client or Qrossr and collectively to both.
• End User: Any third party receiving content from the Client.
• Intellectual Property Rights: Includes patents, trademarks, copyrights, and other proprietary rights.
• Code of Practice: All applicable industry standards and regulations.

• Qrossr shall provide software development, IT consulting, enterprise solutions, and messaging services, including SMS and WhatsApp messaging solutions.
• Qrossr shall maintain adequate technical infrastructure to support the agreed services.

• The Client shall provide accurate and up-to-date information.
• The Client shall obtain all necessary approvals and consents for Qrossr to provide the services.
• The Client shall ensure data security and prevent the transmission of malicious code.
• The Client shall be responsible for its own content and its compliance with applicable laws.
• The Client shall not use Qrossr’s services for unlawful activities.
• The Client agrees to ensure compliance with applicable messaging regulations for SMS and WhatsApp communications.

• Qrossr may provide an administrative control panel for the Client to monitor its usage.
• Technical support is available for platforms developed by Qrossr.
• Qrossr shall offer 24/7 technical support based on the agreed service terms.

• Qrossr reserves the right to modify or discontinue services with a 30-day prior notice.
• Pricing modifications shall be communicated with at least 7 days’ notice.

• Either Party may terminate this agreement with 30 days’ prior written notice in case of a material breach.
• Qrossr reserves the right to terminate services without notice in case of non-payment or regulatory non-compliance.
• Upon termination, the Client shall clear outstanding dues and cease use of Qrossr’s services.

• Qrossr provides its services on an “as-is” and “as-available” basis.
• Qrossr does not guarantee uninterrupted or error-free service performance.
• Qrossr shall not be liable for failures due to external factors like network issues or regulatory changes.

• All rights, titles, and interests in Qrossr’s proprietary technology and intellectual property remain with Qrossr.
• The Client shall not copy, modify, or distribute Qrossr’s intellectual property without prior consent.

• Qrossr shall not be liable for indirect, incidental, or consequential damages.
• The maximum liability of Qrossr under this agreement shall not exceed the total fees paid by the Client in the last 12 months.

• Both parties shall maintain confidentiality of sensitive business information.
• Confidentiality obligations shall survive termination of the agreement.